At 1vyn, your privacy is more than a legal obligation – it is a core commitment. Find out exactly how your data is managed, protected and respected at all times.
This Privacy Policy document explains how 1vyn (operating at 1vyn.biz) collects, uses, stores and protects the personal data of our members and website visitors. We operate in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and are committed to fully safeguarding your privacy.
1vyn is a digital entertainment platform offering Sports Betting (Malaysia Super League, EPL, badminton), Live Casino, slots, lottery, and a wide range of other online entertainment to eligible Malaysian users.
This Privacy Policy applies to all individuals who access or use the 1vyn, including registered members, unregistered users browsing our website and any party who interacts with our customer support services.
1vyn collects your personal data through various methods – directly from you during registration, automatically as you use the platform, and in some cases from legitimate third parties.
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identification Information | Full name, date of birth, IC number, gender | Mandatory |
| Contact Information | Phone number, email address | Mandatory |
| Financial Information | Payment methods, transaction history | Mandatory |
| Technical Data | IP address, browser type, device, OS | Automatic |
| Usage Data | Pages visited, session duration, games played | Automatic |
| Communication Data | Customer support logs, emails, chat | Where applicable |
1vyn do not collect sensitive data such as health information, religious beliefs or sexual orientation, except in exceptional circumstances where it is required to fulfil a legal obligation and with your explicit consent.
Your personal data is used by 1vyn for the following purposes only:
1vyn will not use your personal data for any purpose other than those stated above without first obtaining your renewed consent.
1vyn does not sell your personal data to any party. Data sharing only occurs in the following limited situations:
All third parties that receive your data are bound by strict data protection agreements and may only use that data for the purposes that have been agreed upon.
1vyn implement comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:
Platform 1vyn uses cookies and similar technologies to enhance the user experience, remember your preferences, and analyse how the platform is used. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Requirements |
|---|---|---|---|
| Essential Cookies | Login verification, session security | Session only | |
| Functional Cookies | Language preferences, display settings | 30 days | |
| Analytics Cookies | Usage statistics, platform performance | 90 days | |
| Marketing Cookies | Relevant ads, promotional campaigns | 180 days |
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the platform 1vyn.
1vyn retains your personal data only for as long as necessary for the stated purposes or as required under Malaysian law:
As a member of 1vyn, you have the following rights regarding your personal data under the Malaysian Personal Data Protection Act 2010:
To exercise any of the rights above, please contact us at privacy@1vyn.biz. Requests will be processed within 14 working days. Identity verification may be required before a request is processed.
Platform 1vyn is for users aged 18 and above only. We do not knowingly collect personal data from minors.
If we become aware that personal data of a minor has been collected without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you are aware of any such case, please contact us at support@1vyn.biz promptly.
1vyn reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When material changes are made:
Continued use of the platform 1vyn after the effective date of changes will be considered acceptance of the amended policy. We encourage you to review this policy periodically.
For any enquiries, concerns, or requests relating to your personal data at 1vyn, please contact our Data Protection Officer through the following channels:
When you play at 1vyn, you entrust us not only with your money, but also with your personal information. That trust is something we never take lightly. Since the platform was first built in 2018, protecting members' personal data has been one of the core pillars of how we run our business.
Many people have probably read lengthy privacy policies that, in reality, simply repeat the same legal clauses in different words. At 1vyn, we do things differently. We explain things in plain language – what data we collect, why we need it and what we do with it. No confusing legal jargon, no hidden clauses.
A simple example: when you deposit RM50 using Touch 'n Go eWallet or GrabPay, that transaction information is needed to process your payment and comply with Malaysia's anti-money laundering laws. We do not use the phone number linked to your TnG account to send you ads for other products. It really is that straightforward.
One thing we always emphasise to our team: members' personal data is not a business asset. It is information entrusted to us, and that trust must be carefully upheld. That is why 1vyn never sells, rents, or shares your information with external marketing companies or any party that has no legitimate need to access it.
We also recognise that technology and cyber threats are constantly evolving. That is why the security infrastructure of 1vyn is independently audited every quarter. Not a simple internal audit – we engage independent security firms that test our systems from the same angles a hacker would. The findings are shared with our technical team and improvements are implemented within defined timeframes. This is not standard industry practice – it is a commitment we have chosen to make because you deserve nothing less.
If you have any questions about your privacy at 1vyn – no question is too small – feel free to reach us at privacy@1vyn.biz. Our team will respond within 14 business days, and we always aim to do better than that.
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